Reference

Privacy Policy for Your bandit1001 Account

Our Privacy Policy explains what data we collect when you open a bandit1001 account, use the mobile lobby, or connect DANA, OVO, GoPay and QRIS.

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bandit1001 Privacy Policy for Your bandit1001 Account
CONTACT THE TEAM

Privacy Help Through Your Account Path

If a Privacy Policy question affects your login or wallet record, we give you a direct route to our support team rather than asking you to…

Account message Send a privacy request from the contact route linked with your account.
Wallet record For DANA, OVO, GoPay or QRIS references, include the date and transaction code shown…
Access question Ask whether a data request affects your account access where local law permits.
DATA HANDLING

What We Do With Account Details

We keep this Privacy Policy practical: account data supports login, identity checks, payment matching and replies to your requests.

Account security

Your phone verification step connects account access with the contact detail you supplied. We do not need your password in a support message, and we use account checks before discussing personal records.

Cookies and devices

On mobile or desktop, cookies can preserve your session and basic preferences. Device and browser signals may help us identify repeated login attempts or a session that needs another verification step.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a transaction to the right account. We do not need your wallet password to check that status.

Retention practice

We retain records for the period needed to provide account support, reconcile transactions, protect the service and meet applicable duties. When a record is no longer needed, our process addresses its removal or limitation.

Your requests

You can ask what personal data we hold, request a correction or ask about deletion. We may confirm ownership through your registered phone detail before releasing or changing an account record.

Policy changes

When our handling practices change, we update this Privacy Policy and identify the relevant subject clearly. Check this page before using a new account or wallet feature so your choices remain informed.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account questions we expect before access begins. They cover the data needed for phone verification, wallet matching, browser sessions and support requests. If your situation is not covered, contact us with the registered phone detail and a short description of the request. We will explain the available route where local law permits and avoid asking for unrelated account information.

It covers data connected with your account, login events, phone verification, device and browser signals, support messages and payment references. It also explains cookies, retention, security steps and how to request access, correction or deletion of personal data.

DANA, OVO, GoPay and QRIS references can help us match a deposit or payment status with your account. We use transaction details for that operational check and do not require your wallet password or private wallet login.

We may need your name, phone number and account details required for the account path. A phone verification step confirms access. Additional checks may apply where local law permits, and we explain the reason before requesting further data.

Yes. Send a request through our account contact route and include the registered phone detail so we can confirm ownership. We will explain which records can be supplied, the verification step and any legal reason for limiting access.

Contact us with the field that needs correction and the accurate replacement detail. We may compare the request with your registered phone record or account history before making a change, helping prevent an unauthorised update.

We keep payment and account records for as long as needed for account support, reconciliation, security checks and applicable legal duties. The period can differ by record type. Ask us about a specific receipt or reference for a clearer response.

You can ask us to delete or limit personal data through the account contact route. We first confirm ownership, then assess the request against account support, transaction reconciliation and legal duties. Where a record must remain, we explain why.

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